STORE POLICIES
SHIPPING POLICY;
RETURN POLICY:
There are no refunds except in the event of a defectve product.
We accept exchanges up to 5 days after delivery. Items must be unused and in its original condition. Buyer is responsible to ship item back to us. We will ship exchanged item out for free once returned item is received and processed.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@architectowl.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@architectowl.com.
“Architect Owl” and the Architect Owl logo are registered trademarks of Architect Owl PLLC
- We ship from Yonkers, NY.
- We ship to lower contiguous United States ONLY.
- NO INTERNATIONAL SHIPPING AT THIS TIME.
- No shipment to PO Boxes.
- All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with tracking information.
- Shipping via United States Postal Service.
RETURN POLICY:
There are no refunds except in the event of a defectve product.
We accept exchanges up to 5 days after delivery. Items must be unused and in its original condition. Buyer is responsible to ship item back to us. We will ship exchanged item out for free once returned item is received and processed.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@architectowl.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@architectowl.com.
“Architect Owl” and the Architect Owl logo are registered trademarks of Architect Owl PLLC